Continuing Education Home Study Courses
Continuing Education Courses (CEC) are offered as Home Correspondence Courses to obtain Continuing Education Credits for re-certification. You do not have to be certified to take a course. The CEC Home Correspondence Course includes all study materials and exam. Home Study Continuing Education Courses are to be completed within a 90 day time period. Complete the course and mail your exam to the address provided. You may also e-mail or fax your exam for immediate results. Once you have completed your exam successfully, you will receive a certificate for continuing education credit.
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Overview Successful sales and marketing professionals know that increasing the number of potential customers you communicate with is crucial. But let's face it; there are only so many calls or vi...
How to Deliver Exceptional Customer Service
How to put the WOW in your customer relationships and keep them for life!
(DVD - Regularly $178.95)
Professional customer service is a learned skill ...
Course includes greeting the customer, questioning to understand the customer’s
need or problem, listening, confirming understanding, responding with value,
using positive language, elimin...
Is Your Data Secure?Information security involves the networks and computer systems that connect us to each other and the outside world. Data privacy refers to the data on that network, as well as phy...
This online course is developed to provide supervisors the information as it applies to Drug & Alcohol Awareness.
This online course will allow Employees to become familiar with the Drug-Free workplace Policy and aware of the dangers of alcohol and drug abuse.
Overview Don't know where to start when it comes to creating an e-newsletter? While it may seem nearly impossible to make it look good, provide the right information and ensure it gets delivered...
Overview Life happens. Projects happen. Emails, phone calls, meetings, calendars, tasks to complete, items to create, deadlines to meet, you wonder how anything ever gets done. If you’re th...
Overview Paralegal work involves interaction with numerous people including attorneys, clients, judges, legal
secretaries, experts, witnesses and countless others. The ability to communicate cl...
Overview Dealing with customers and handling their complaints is stressful — and risky — business!
When customers are confrontational, over demanding or unreasonable, it becomes h...
- More added Monthly!
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