Continuing Education Home Study Courses
Continuing Education Courses (CEC) are offered as Home Correspondence Courses to obtain Continuing Education Credits for re-certification. You do not have to be certified to take a course. The CEC Home Correspondence Course includes all study materials and exam. Home Study Continuing Education Courses are to be completed within a 90 day time period. Complete the course and mail your exam to the address provided. You may also e-mail or fax your exam for immediate results. Once you have completed your exam successfully, you will receive a certificate for continuing education credit.
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Overview In today's world of social media, customer service teams are a critical element to the success or failure of your organization.
You have a diverse group of employees on your customer s...
Overview You'll learn how to:
Identify habits that limit your effectiveness
Develop methods for handling big projects and long-range goals
Hold meaningful meetings that create decisions, act...
Overview Today, people have an ever-increasing number of choices when deciding where and with whom to do business. Customers are more informed about their choices and have higher service expectat...
It's no surprise working tirelessly as the only HR associate can impair your ability to be the most attentive and helpful Human Resources confidant. When you're pressured for time and attention, criti...
Overview Are you responsible for updating your company's website or blog posts? Maybe you've been tasked with modifying emails or enewsletters going to customers. If you're struggling to make you...
Overview Ever needed to make a quick text change on a web page and ended up struggling with the code? Had a document to upload and can’t get it to look the way you want? Looking to add a ...
Overview In today's culture of information overload, everyone is constantly being bombarded
with names, dates, phone numbers, visuals and so much more. Wouldn't it be great if you could remem...
Overview Do you have an Email Us link on your web site? Who handles the incoming messages? Do you have a mail management strategy and procedure in place? Or do you follow a catch-as-catch-can app...
Overview In today's over-saturated world of social media and blogging, it's
harder than ever to cut through the Internet clutter, get your message out there and make sure it gets read by your t...
Overview The workshop will teach you how to:
Project a self-confident, professional image
Get your ideas accepted, acted upon, and successfully implemented
Close communication gaps — a...
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